Routes Operations Trainer-San Pedro, Laguna
Department:
Supply Chain & Logistics-Route
Location:
Philippines
Department: Supply Chain & Logistics-Route
Location: Philippines
Job Description

OVERALL JOB PURPOSE
The Routes Operations Trainer is responsible for the design, delivery, and evaluation of learning programs in support of the LEX process. S/he creates learning materials that will aid the successful delivery of the courses. Design standard assessment tools to measure the learners’ overall perception of the course, learning retention, and change in work behavior. S/he conducts learning sessions to the LEX DOP partners and LEX OTC stations.

DUTIES & RESPONSIBILITIES Role scope includes (but not limited) the following:

• Course design, development, and facilitation
• Prepare session plans and related training protocols
• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops
• Conduct presentations and webinars
• Create instructor materials, ex. course outlines, background material, instructional materials, training aids, etc.
• Continuously enhance technical instructional delivery and presentation skills
• Mentor the team leaders or the PIC in the subject matter, content, and course delivery techniques
• Manage the training program in accordance with LEX SOP.
• Use prescribed assessment tools and generate relevant and comprehensive reports
• Suggest and implement necessary amendments and/or intervention/s
• Prepare the training venue and logistical requirements prior to training schedule
• Submit prescribed reports on a timely manner
• All other tasks assigned by the Senior Training Supervisor/ Compliance Manager

Job Requirements
QUALIFICATIONS:

• Graduate of any 4 year course
• Preferably with at least 1 year work experience as a Customer Service or Trainer
• Experience in handling various customers
• Excellent communication skills
• Persistent and results oriented
• Strong initiative and willing to work in a fast-paced environment
• Experienced in working with multiple stakeholders
• Excellent communication skill
• Detail-oriented and self-driven professional who will think of creative and effective ways to find the required information

Application Form
First Name
Last Name
Email
Country code
Mobile
Current location
Education
Linkedin
Why are you applying to Lazada?
Upload resume
Select file
Nothing is selected
Only supports docx, jpg, pdf, jpeg, png. File size maximum 5MB. File Name maximum 300 characters.
Upload additional document
Select file
Nothing is selected
Only supports docx, jpg, pdf, jpeg, png. File size maximum 5MB. File Name maximum 300 characters.
RECRUITMENT INFORMATION NOTICE
captcha
© Lazada Group.