Product Associate-BGC
Department:
Product Management
Location:
Philippines
Department: Product Management
Location: Philippines
Job Description
Empower Filipino sellers with meaningful technology, one insight at a time
- Collaborate with local business stakeholders to identify and quantify technology enablers to grow the business
- Track and analyze platform health and seller satisfaction metrics, and humanize the data to inform product requirements
- Lead business requirement document development, with impact metrics and local operations plan
- Ownership of the product roll-outs in the country; conduct concept testing (if necessary), orchestrate user acceptance tests, coordinate with cross-functional teams (operations, customer care, finance, seller engagement, etc), lead post-launch analysis through quantitative and qualitative methods, and recommend iterations to business and platform product stakeholders.
- Represent local viewpoints in product requirement reviews and prioritization discussions with the regional platform product managers; consistently drive local agenda to ensure adequate assignment of engineering resources
- Coordinate with regional technical teams and local operations for urgent issue escalations
- Have a hands-on attitude – must be willing and able to "dive deep" into the inner workings of our e-commerce platform and become a product expert in it.
Job Requirements
- Over 2 years of work experience managing brand, product, project or program teams
- Excellent analytical skills, strong attention to detail, proven ability to solve problems and make sound decisions
- Excellent written and verbal communication skills
- Highly proactive, has a ‘roll-up-your-sleeves attitude’, and unafraid of ambiguity
- Must have an empathetic approach to problem-solving
- Has passion to solve user problems through technology
- A great team player, with strong project management skills
- Cross-disciplinary overview of business functions such as marketing, warehouse, logistics, marketplace operations, accounting and finance an advantage
- Experience working with sellers/small businesses a plus
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