Manager/Senior Manager - Lazada University (Seller Training)-Regional
eCommerce Platform
Department: eCommerce Platform
Location: Singapore
Job Description
• Identify and assess future and current seller training needs by analysing seller performance and seller journey, and understanding seller pain points
• Design and implement new training ideas, both basic and advanced, to improve training effectiveness that would help sellers take their business to new heights on Lazada
• Identify and develop working relationships with third parties/statutory boards or training institutions to enhance training offering
• Work with business users in understanding training requirements and target process change, conceptualizing new functionality design and prioritizing roadmaps
• Ensure Lazada University across all ventures are maintained to the highest of standards at all time with the most updated and relevant materials geared towards the seller journey
• Develop and maintain a suite of KPIs that will manage the ongoing performance of teams across the region
• Develop and maintain automation workflows to enhance the ability of the team to identify training gaps and needs
• Maintain a keen understanding of training trends, developments and best practices
• Design and improvise existing Train the Trainer Program internally.
Job Requirements
Dynamic professional with 5-10+ years of relevant professional experience in training and development (South East Asia experience is a plus).

Bachelor’s degree qualified in communications, public relations, management marketing, or related field.

• Ability to think out of the box and provide creative and effective solutions
• Able to plan, multi-task and mange time effectively
• An outgoing personality and willingness to interact, share ideas and work with individuals from other departments/ventures
• Willingness to learn in a fast-moving environment and experience working in an entrepreneurial environment
• Resourceful and can analyse and solve problem independently
• Data driven with strong Excel skills and the ability to analyze data
• Background in e-commerce and being a trainer is a strong plus
• High proficiency in English is a must
Application Form
First Name
Last Name
Country code
Current location
Why are you applying to Lazada?
Upload resume
Select file
Nothing is selected
Only supports docx, jpg, pdf, jpeg, png. File size maximum 5MB. File Name maximum 300 characters.
Upload additional document
Select file
Nothing is selected
Only supports docx, jpg, pdf, jpeg, png. File size maximum 5MB. File Name maximum 300 characters.
© Lazada Group.