Your first mission will be to take co-ownership of our information architecture, covering designing reliable pipelines, ensuring structure and accessibility and preparing our environment for scale. Over time, your focus will expand to include performance insights and advanced analytics, turning raw information into visibility, insights and actions.

This is a high-impact, high-visibility role that blends strategy, operations and technology, offering a unique opportunity to shape the future of Retail in one of the most exciting e-commerce markets.
As part of a fast-moving AI-powered organization, you will work with cutting-edge tools and collaborate with brilliant minds from our product, operations and commercial teams.

Key Pillars of the Role

Information Architecture
You will share ownership of designing, building, optimizing and scaling our data pipelines and models. This includes mapping our current setup, streamlining access to high-quality insights and collaborating with technical teams to ensure a secure and scalable infrastructure.

Governance & Quality Assurance
You will be able to independently establish data reliability practices, ensuring clean, consistent and compliant standards on top of investigating root causes of any discrepancy and deploying necessary fixes. This includes documenting logic, definitions and usage guidelines for key datasets.

Dashboarding
The role involves initiating and developing dashboards that enhance clarity and empower cross-functional decision-making. You will help define key metrics and make performance visible through self-service reporting tools.

Analytical Insights
Performing deep-dives and ad-hoc analyses to address business challenges, unlock insights and uncover opportunities will be a key part of the role, with a strong emphasis on simplifying complexity to support our leadership, commercial and operations teams.

Cross-functional Collaboration
Acting as a business partner with diverse teams across Product, Operations, Commercial and Regional Leadership to align priorities, define success metrics and turn data into actionable business results.
You will serve as the bridge between business needs and technical solutions, translating stakeholder requirements into scalable initiatives and embedding data-driven thinking into daily decision-making across Finance, Supply Chain, Commercial and Strategy functions.

Ad-Hoc Project Driver
You will lead or contribute to cross-functional projects that drive measurable value, whether by supporting Retail initiatives beyond your core responsibilities, enhancing user experience or identifying performance improvement opportunities.
Our progressive Retail team culture encourages every member to take on strategic projects as a way to learn, add value and deliver impact in varied and meaningful ways across our Business Unit.

What Success Looks Like

In your first 6-12 months, you will:
- Be familiar with existing infrastructure and able to pinpoint the location of necessary data
- Ensure a scalable and accessible architecture is in place and aligned with core business workflows
- Standardize dashboards and metrics used by Commercial, Finance, and Ops teams
- Data inconsistencies and pain points are addressed through proactive fixes
- Business units increasingly adopt self-serve tools and insights
- Analytical outputs directly support key planning and decision milestones
- You are recognized as a trusted partner and problem solver across teams

What You Bring

The ideal candidate is a driven self-starter with a solution-oriented mindset and a strong sense of ownership, eager to continue shaping this role within our experienced Retail team. You thrive in cross-functional environments, are comfortable with ambiguity and are unafraid to take initiative or get hands-on when needed.
Based in Bangkok, you can navigate seamlessly between technical details and broader business objectives. While building scalable foundations and supporting day-to-day insights, you will proactively identify opportunities to improve how data drives decision-making across our Retail streams.
Qualifications
- 5+ years of experience in Infra & Insights related roles combining architecture and analysis, with heavy emphasis on architecture and query optimization
- Strong command of SQL and hands-on experience with existing query languages, for example MaxCompute, BigQuery, MySQL or similar
- Knowledge of ETL orchestration and modeling best practices, experience with Airflow or others workflow tools a plus
- Proven ability to build intuitive dashboards using visualization platforms such as Looker, PowerBI, Tableau or similar
- Sharp analytical skills and a problem-solving mindset as well as comfortable with ambiguity
- Experience with documentation, governance and cross-team collaboration
- Strong communication skills with the ability to explain technical concepts to non-technical audiences
- Fluency in English is a must, Chinese proficiency will be appreciated