Process Creation, Mapping and Audit
• Perform process review and document the issues or gaps identified.
• Create, amend and manage process requirements & structure (format, writeup, standardization, sign off).
• Review the current processes and perform mapping from end to end.
• Create audit plan (objective, scope, requirements, format, proof of records, audit schedule)
• Process risk and scoring points aligned in the gaps identified
• Audit program and assessment of the current process with forward thinking on the risk and gaps that needs to close

Logistics System Expert
• Subject matter expect in All Logistics System that will be the foundation in building process and bridging the gap in the current procedures.
• Created training materials and working instruction to aid operations team in performing processes and SOPs correctly.
• Roll out SOP and Training Materials/toolkits aligned with the system capabilities for all functions.
• Recommend further system enhancement aligned with operational requirements

Graduate of Engineering, Statistics, Mathematics or Computer Science Course. Other courses are welcome relevant to the position or any combination of education and experience which would provide an equivalent background.
• At least 1-3 years of relevant work experience in compliance and process, performance management and data analysis, with knowledge of marketplace operations, logistics, transportation, supply chain or last-mile delivery preferably
• Good knowledge and understanding of logistics industry and practices, working experience in a well-established 3PL or e-commerce company is a plus
• Excellent oral and written communication skills.
• Advance MS Office skills (Excel, Access, PowerPoint), other computing tool is a plus.
• Process oriented and KPI driven
• Can handle internal and external communication with courtesy and professionalism.
• Highly organized and detail-oriented